Finding the right solution for my project meant learning skills and concepts along the way. While a lot of this was initially done with the support of my intern manager, I grew increasingly independent as I became more familiar with my project, peers, and most uniquely, the expectations of the remote work environment at Facebook. 

While my work is under NDA, I can say that I grew more confident in my design skills and built a keen sense of how to include stakeholders into my design process to facilitate cross-functional collaboration and iterate with data driven feedback. Below are some blurred examples of the information architecture and content modelling of the conversational feature I designed. As you can see, there was alternative options considered, feedback requests and a lot of iterating.

My internship certainly challenged me more than any other before, and I’m grateful. I was problem solving in a new space, picking pieces from my past experiences that were appropriate to apply and building upon my foundational conversation design skills. Moreover, there was a lot for me to learn about the organization itself before I could get fully focused on the work itself. Nevertheless, these challenges were catalysts in my growth and drove me to learn new skills, un-learn old ones that were not effective in this space and overall, push me out of my comfort zone for the better. 

Finally, throughout these 12 weeks, I am most grateful for all the wonderful people I've met. I was on a rockstar team and the amount of support, mentorship, kindness and laughter shared with me was beyond what I had anticipated from a remote environment. Although the summer was short, I've made friendships that will last beyond my internship at Facebook.